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試験の準備方法-認定するLEADテスト内容試験-正確的なLEAD試験問題集
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ISM LEAD 認定試験の出題範囲:
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LEAD試験の準備方法|高品質なLEADテスト内容試験|100%合格率のLeadership and Transformation in Supply Management試験問題集
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ISM Leadership and Transformation in Supply Management 認定 LEAD 試験問題 (Q113-Q118):
質問 # 113
XYZ Company has expanded its operations into two new countries over the past six months. Due to the cultural differences within the new countries, the firm's senior manager of procurement believes that qualitative key performance indicators (KPIs) need to be collected along with existing quantitative KPIs in order to accurately measure the success of the firm. XYZ has never used qualitative KPIs in the past. Given this situation, which of the following should the senior manager do before proposing the qualitative KPIs to the executive team?
- A. Assemble a team including staff from the new countries and commence a review process
- B. Review all of the firm's quantitative KPIs and document any weaknesses that currently exist
- C. Ask the vice president of procurement for advice about developing the KPIs
- D. Benchmark qualitative KPIs currently used by successful firms in the same industry
正解:D
解説:
Understanding the Context:
XYZ Company has expanded into new countries and recognizes the need to incorporate qualitative KPIs to account for cultural differences and measure success accurately.
Qualitative KPIs provide insights into areas such as employee satisfaction, customer feedback, and cultural integration, which are not captured by quantitative KPIs.
Steps Before Proposing Qualitative KPIs:
Benchmarking: Comparing with industry standards helps ensure the selected KPIs are relevant, effective, and aligned with best practices.
By benchmarking, the senior manager can identify which qualitative KPIs are successfully used by other firms, thus providing a strong foundation for proposing these KPIs to the executive team.
Rationale for Choosing Benchmarking:
Benchmarking provides a clear, evidence-based approach, demonstrating how other successful companies utilize qualitative KPIs.
It helps in gaining executive buy-in by showcasing proven methods and expected outcomes.
Conclusion: Benchmarking qualitative KPIs used by successful firms in the same industry ensures the adoption of effective, industry-aligned metrics.
Reference:
"The KPI Book: The Ultimate Guide to Understanding Key Performance Indicators" by Jeff Smith Articles on KPI benchmarking and best practices from industry sources like Gartner and McKinsey & Company
質問 # 114
RST, Inc. has the following mission statement:
"RST seeks to provide the optimum combination of value pricing and consistent quality for its customers through innovative production processes.
Which of the following elements of RST's supply management department's strategic plan will BEST support this mission statement?
- A. "Inventory levels will ensure on-time order fulfillment while minimizing carrying costs."
- B. "Supplier transportation charges will be continuously monitored for potential savings."
- C. "Supplier-generated defect rates will be less than 0.1 percent."
- D. "Sourcing will facilitate first-to-market readiness."
正解:D
解説:
The mission statement of RST, Inc. focuses on providing value pricing and consistent quality through innovative production processes. To support this mission, the strategic plan element "Sourcing will facilitate first-to-market readiness" is most aligned. Ensuring first-to-market readiness leverages innovative production processes to deliver products quickly and efficiently, aligning with the company's goals of value and quality. Leadership and transformation management documents emphasize the importance of strategic sourcing in achieving competitive advantage through innovation and speed to market. Reference highlight how effective sourcing strategies contribute to operational excellence and market leadership, thereby supporting the company's mission.
質問 # 115
A supply manager conducts an audit of a supplier for a proprietary material and finds safety deficiencies in the supplier's plant. Which of the following is the FIRST course of action the supply manager should take?
- A. Source a substitute product for the proprietary material
- B. Qualify an alternate supplier to manufacture the proprietary material
- C. Work with the supplier to improve working conditions
- D. Notify the supplier of the contract breach and provide a thirty day period to cure
正解:C
解説:
When a supply manager finds safety deficiencies in a supplier's plant, the first step should be to collaborate with the supplier to improve the working conditions. This approach is aligned with leadership and transformation management principles that emphasize building long-term, mutually beneficial relationships with suppliers. Working with the supplier fosters trust and cooperation, ensuring that both parties are committed to achieving safety standards and improving overall operations. Reference from leadership documents highlight the importance of supporting suppliers in meeting compliance requirements and enhancing their capabilities, which ultimately strengthens the entire supply chain. This method is preferred over immediately seeking alternatives or enforcing penalties, as it prioritizes continuous improvement and partnership development.
質問 # 116
In order for a succession plan to be effective, it should
- A. consider employee input and interests
- B. be owned by the named successor
- C. allow for subjective candidate assessments
- D. stay independent of the strategic business plan
正解:A
解説:
For a succession plan to be effective, it should consider employee input and interests. Engaging employees in the succession planning process ensures that potential successors are not only capable but also motivated and aligned with the organization's goals. Leadership and transformation management documents highlight the importance of aligning succession planning with individual career aspirations and development needs. This approach increases the likelihood of a successful transition and promotes employee engagement and retention. Reference emphasize that considering employee input fosters a sense of ownership and commitment, which is crucial for the plan's success.
質問 # 117
A supply management department is frequently cited by auditors for noncompliance with internal controls, even though the department continually tries to improve its performance. Which of the following should the department manager do FIRST to address this situation?
- A. Conduct pre-audit performance reviews
- B. Reevaluate policies and standard operating procedures
- C. Ask the auditors for additional justification
- D. Expand employee training on policies and procedures
正解:B
解説:
* Identification of Issues: Frequent citations for noncompliance suggest systemic issues within current policies and procedures.
* Policy Reevaluation: The first step in addressing these issues is to conduct a thorough review of existing policies and standard operating procedures (SOPs) to identify any gaps or inefficiencies.
* Root Cause Analysis: Reevaluating policies allows the department to determine the root causes of noncompliance and develop targeted improvements.
* Stakeholder Involvement: Engaging with stakeholders, including auditors and staff, during the reevaluation process ensures that the revised policies address practical concerns and compliance requirements.
* Continuous Improvement: Implementing updated policies and procedures establishes a foundation for ongoing compliance and performance improvement.
* Reference: Internal control frameworks such as COSO (Committee of Sponsoring Organizations of the Treadway Commission) emphasize the importance of robust policies and procedures in maintaining compliance and operational efficiency.
質問 # 118
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